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Roles
People & Culture Advisor (London) [currently recruiting]
Head of Development (London) [currently recruiting]
PR & Communications Manager (London) [currently recruiting]
About Provence Holidays
Background and company history
Provence Holidays was founded in 2017 and is run by a team of over 20 people, headed by Founder Simon Richards. We operate out of our Coustellet HQ, in the heart of the Luberon, as well as locally in our Saint Rémy de Provence agency in the Alpilles. We are a French company and we offer the finest, most desirable unique luxury properties for private rental in Provence.
The company has grown organically since its inception and enjoys extremely high levels of customer satisfaction and loyalty. We are extremely proud of our property portfolio and best in class concierge and experiences service.
For more information about Provence Holidays, visit our About Us page.
Why join the team?
Because Provence Holidays is, in the words of some of your potential future colleagues…
If you are truly passionate about travel, Provence Holidays may well be the place for you. Here below, some of our Thinkers explain why the love working for the World’s #1 Villa Rental Company.
Our Mission
From the spark of an idea atop an erupting Sicilian volcano to being voted the World’s #1 Villa Rental Company seven years in a row (2016-2022) by readers of Condé Nast Traveller: The Thinking Traveller in a nutshell. We’re a dynamic, family-run company with a passion for travel, a thirst for life and a simple mission: to hear our clients say, “That was the best holiday we’ve ever had. We’ll be back.” As market leaders in the field of luxury villa holidays in the heart of the Mediterranean, we’ve been exceeding our clients’ expectations since 2002.
Based on vibrant Brick Lane, in the heart of Shoreditch, London, we offer exclusive access to the most exceptional properties in Sicily, Puglia, Greece, Corsica and the island of Capraia in the Tuscan archipelago. We pride ourselves on our unrivalled local knowledge and our thoughtful service, and we promote a sustainable, eco-friendly approach to travel, investing in the economies of our destinations, participating in local conservation projects, and sponsoring cultural events.
Our team is a multi-national, multi-cultural and multi-talented group of professionals from all around the world working within a collaborative culture where everyone’s opinion matters. Between us, we speak over 20 languages (and several dialects) and we all share a passion for all things Mediterranean, an extra-mile approach to making things perfect, and our natural flair for high-end hospitality. When we’re not enjoying ourselves at work, we’re marathon runners, bakers, singers, cyclists, cooks, hikers, sailors, wine connoisseurs, dancers, kickboxers, fencers, actors, partners, mothers and fathers.
Diversity, Equity and Inclusion
At The Thinking Traveller, we value and prioritize diversity and inclusion within our workplace, recognizing the importance of ongoing improvement in this area. Our goal is to cultivate a thoughtful culture where every individual feels genuinely appreciated, respected, and included.
We firmly believe that by attracting a diverse group of talented individuals, we can benefit from a wide range of perspectives, experiences, and ideas. This diverse tapestry of Thinkers enables us to deliver exceptional results to our esteemed clients. We welcome applicants from all backgrounds, irrespective of race, ethnicity, gender, sexual orientation, religion, age, or disability.
If you are considering joining our team, we encourage you to apply and inform us if any adjustments are required during our recruitment processes. Your unique perspective and potential contributions are valued, as we strive to create an environment that is inclusive and supportive to all.
Role: People and culture advisor (London)
Job type: Full-Time, Fixed-Term Contract (12 months)
Reports to: People & Culture Manager
Direct reports: N/A
Working Partnerships: Directors, Managers, Thinkers, contractors and external suppliers
Your mission
To support the People & Culture team in delivering a thoughtful and caring people focused service in line with our business needs and TTT values.
Your key responsibilities
HR Operations
Providing guidance and advice to employees and line managers on best practices and P&C policies and procedures
In partnership with our People & Culture Coordinator, prepare and manage all P&C administration, including the preparation of contracts, offer letters, contract variation letters and reference requests
Following supporting the implementation of an HRIS (Zoho People), ensure the system is used to its full potential
Employee Relations
Supporting the People & Culture Manager with ER casework (absence, flexible working, performance management, dispute resolution, disciplinary, grievance etc.), taking the lead where appropriate
Ensuring line managers understand how to conduct meetings, including advice on meeting preparation, format and recording. Assisting with creating meeting frameworks, scripts and all associated documentation
Supporting the development, communication and implementation of new policies, reviewing and updating existing policies and Employee Handbook on a rolling basis
Coaching line managers and supporting Thinkers to achieve optimum feedback and goal-setting for the annual Performance Development Plan
Recruitment and Onboarding
Planning the recruitment and selection process, assisting and advising line managers in compiling job descriptions, interview questions and role-based assessments
Assisting with shortlisting and attending interviews as required, contributing towards the selection of successful candidates
Utilising the TTT website and other online sources to maximise talent recruitment and minimise recruitment costs
Partnering with external recruiters, negotiating rates and terms and conditions
Partnering with the P&C Coordinator to ensure new employee inductions are consistent and effective. Obtain feedback from new employees regarding their induction and make recommendations for improvements.
Coordinating the probationary review process with managers to ensure employees receive confirmation of successful completion of probation or probation periods are extended/employment terminated as appropriate.
Diversity, Equity and Inclusion
Ensuring communications (job descriptions, internal documents etc.) use gender-neutral and non-discriminatory language
Reviewing selection criteria to verify they’re objective and strictly job-related
Advising managers on how to select, manage, evaluate and retain diverse employees
Recommending benefits that cater to all employees
Designing policies that reinforce diversity in the workplace, address all kinds of harassment and protect minority groups
Organising training for Thinkers on topics related to diversity, equity, and inclusion
Payroll, Reward and Benefits
Partnering with the P&C Coordinator on the delivery of monthly payroll processes in Greece, Italy and UK, liaising with outsourced payroll providers in each country, ensuring it is processed accurately and in a timely manner
Oversight and, in conjunction with P&C Coordinator, administration of pension and benefits schemes
Communicating TTT’s benefits to Thinkers, recommending and facilitating roll-out of new benefit plans and programmes
Training and Development
Working closely with managers on training and development initiatives
Following supporting the implementation of an LMS (Zoho People), ensure the system is used to its full potential
Employee Engagement
Implementing agreed actions resulting from quarterly Employee Engagement Surveys
Supporting SLT and Social Committee with employee engagement initiatives (e.g. welcome lunches and social events, ‘Surprise and Delight’ scheme
Other
Supporting TTT’s attainment of B Corp status with a focus on ensuring P&C processes promote diversity and inclusion
Supporting Health & Safety requirements for Thinkers
You, your skills and experience
Demonstrable generalist HR experience at Advisor level
Strong knowledge of UK employment legislation and good practice
Skilled at handling ER cases from start to finish
European HR experience is highly beneficial (particularly in Italy and Greece)
Knowledge and experience of leading payroll processes with outsourced payroll providers are strongly preferred
Experience in coaching line managers
Exceptional organisational and communication skills
Personable with the ability to build trust and rapport at all levels
Experience of HRIS / LMS strongly desirable (Zoho People preferred)
Excellent interpersonal skills with the ability to build strong relationships with Thinkers
If you are excited by the opportunity of becoming part of the Provence Holidays team, and can tick all of the above boxes, you should apply for this role by sending your CV and covering letter to [email protected]. Please read our Privacy Notice before applying for this role.